Services
Our specialists are professionally trained and certified in all aspects of computer technology. We work with businesses and home users, in everything from building custom machines to the set up and troubleshooting of the software that runs them and the networks to keep them connected. We can help you get your computer system up and running faster than any other company in Sonoma County, with an unsurpassed professionalism and attention to all of our client's needs.
SCS Hourly Rate Services
$100 per hour
Diagnostic:
Complete Diagnosis of your computer system.
Virus Removal:
Removal of any virus from your computer system.
System re-installation:
Re-installation of Operating System, Installation of Anti-Virus Software, and the latest updates for both.
Drive installations with system re-installation:
Installation of Hard Drive and Operating System with the latest video and sound drivers.
Video card installation with system reinstallation:
Installation of video card with reinstallation of Windows and the latest video and sound drivers.
Wired or wireless network setup:
Configuration of router, network card and the running of cable for a broadband connection.
Installation of Software:
Installation and optimization of any software for your home or business computer.
Drive Installation:
Installation of Optical Drive or Hard Drive.
HD Setup:
Hi definition the set up and integration of your home theater with your PC. Wall mounting your brand-new LCD TV or just help connecting it altogether.
Backups:
Complete data backup solution from copying to a CD/DVD or a USB flash drive, to using backup tools such as cloud backup services, and creating scheduled backups.
Training:
Microsoft Office 1997 to 2011 (Word, Excel, Power Point, Outlook) QuickBooks 2008 to 2011, iTunes, Easy CD/DVD Creator, Nero, Microsoft Windows 7, Vista and Windows XP. Just ask and we can help you.
SCS Interface Service
$100 per hour
Computer or Notebook
Don’t have time to call tech support on your system that is still under warranty?
Let us do it for you. Are techs know the language of technology, and are happy to call another tech. We can get an RMA set up and taken care of in half the time. We know the system and how to work it in your favor. We will take care of packaging your computer safely and shipping to the manufacture at no additional cost to you.
Acer, Apple, Asus, Dell, Gateway, HP, Lenovo, Sony, Toshiba and any other brand.
High-speed Internet
Is your Internet slower than expected it to be?
Let us check the hardware on your end if everything is okay, we can call your provider for you and work out a solution to increase performance. If we can’t improve performance we will even check different providers to see if there is a better match that would of better suit your needs.
AT&T, Comcast, Verizon and any other provider.
See what people are saying...
April R. said on Yelp
I've been using Stedman Computer Solutions for over a year now and will continue to use them for all my computer needs. I'm not the best when it comes to computers but SCS answered and guided me through all the questions I had. They were always available when I needed them whether it be in person or through remote access of my computer while on the phone with them (which is awesome!) SCS also makes it easy for me to get all my needs for my computer. Instead of going to a big computer store, which is intimidating to me, I just call SCS and tell them what it is I need and they will take care of it for me. I highly recommend using SCS for any of your computer needs. SCS is very friendly, very professional and very KNOWLEDABLE and it is the only computer service I will use.
Michele P. said on Yelp
SCS is my own little bit of IT heaven! I learned about SCS from a friend and have used SCS for the last five years for all of my IT and computer needs. After dragging my feet and using a frustrating hunk of junk I finally bit the bullet and decided to invest in a system that would meet my business and home needs. I called SCS and we discussed all of my immediate AND future needs so my purchase wasn't going to be outdated or incompatible with my business growth estimations. I took the solutions SCS proposed and I mulled over it for a few days. And yes, of course I looked around at all the usual retail stores -we all do it ,right? We think we can get a better deal somewhere else until we realize that the purchase made at retail stores is a bunch of junk and in the end we regret the hours of frustration spent and profanities spat trying to get the "machine" to perform like it SHOULD- after all it is a computer so why is asking it to print such a cause for protest every darn time?!? Needless to say, I went with SCS' solutions for my system and have NEVER had ANY of the issues I had in the past with those "hunk of junk" systems. Not only did I get a computer system custom built and designed for me (with only the programs installed on it that I wanted as well as a warranty) but along with my pretty, shiny, fast and light as a feather new BFF- I got the personal service equivalent to what I can only describe as "My Very Own Kick Ass IT Department"!!!! In the RARE occasion my system is having an "Attack of the Clones" moment, I simply make one phone call to SCS and someone actually HELPS me. I don't have to wait on the line to be transferred to an outsourced person who simply can't help me. I get a very competent tech who can REMOTELY ACCESS my computer while I am on the phone with them!!! They can actually see and FIX my problem right then and there. No longer do I have to wait for a geek to arrive at my front door to tell me that they simply can't help me. The occasion that my system required an "in person" tune up appointment, SCS was able to travel to my office quickly and solve my problems in a timely manner. All in all, I need to spend my precious time on ventures where I can generate revenue for my business- not monkeying around with a "hunk o junk" system and so I leave my IT needs to SCS and I always get high quality products and service- I have never been more productive or happier!!
BG said on Yahoo! local
SCS is very professional and reliable when it comes to computer repair. I bought a custom computer from them about a year ago and haven't had any problems with it since. It was also lot cheaper compared to other machines of the same calibur. If you have any questions about your computer you should definately call these guys! This is the only computer repair company that will fix your computer problems the first time around!!
tweakbunny37 said on Yahoo! local
I receive only the best service and products from Stedman Computer Solutions. Also on time, never misses an appointment, and gets it done right the first time. I've never had to call them back for the same thing more than once.